FAQ
HOA questions
Yes. We report to whoever manages the property — the board, a community manager or both — and keep everyone updated in writing.
Yes. We trace the source, dry and repair every affected unit, and document the damage in each one.
Yes. Scheduled inspections of common areas and building systems help catch problems early. Ask us about a schedule that fits your community.
Yes. We document the damage, prepare a detailed scope for the adjuster, and work with the insurance carrier through the claim.
Yes. We answer 24/7, including nights, weekends and holidays.
Yes. NTOE is a restoration and construction company, so the same team handles the cleanup and the rebuild.
